Privacy Policy

1. Information We Collect

We may collect data that you provide to us directly through contact forms, emails, and direct consultations. This information includes:

• Personal details (Name, company name, professional email address).
• Project scopes, technical requests, and related communication logs.
• Usage statistics and technical metadata collected via web analytic trackers.

2. How We Use Your Data

Zentravo Labs uses collected information for standard operational and improvement purposes:

• To evaluate project assessments and respond to development requests.
• To execute service agreements, build pipelines, and deliver database infrastructures.
• To analyze website statistics and diagnostic bugs to enhance overall rendering speed and performance.

3. Sharing & Disclosures

We do not sell, rent, or distribute personal information to third parties. We may disclose data only under the following exceptions:

• With Consent: When you authorize sharing for joint integrations or third-party cloud hosting setups.
• Service Providers: Under strict NDA agreements, with verified sub-contractors or tool operators assisting in operations.
• Legal Requirements: If compelled by local or federal law enforcement authorities inside Canada or valid international jurisdictions.

4. Security & Storage

All data is encrypted both in transit (SSL/TLS) and at rest. We follow strict administrative and technical policies to ensure database nodes and code repositories remain safe from unauthorized access.

5. Your Choices & Rights

Depending on your local regulations (including GDPR, CCPA, or PIPEDA), you have rights regarding your information:

• Right to access, edit, or delete stored personal details.
• Right to object or restrict processing of communication logs.

To request data retrieval or deletion, contact our privacy officer at waveforgelabs@gmail.com.

6. Policy Updates

We may revise this policy occasionally. Any changes will be posted on this page with an updated timestamp.